7fbd Privacy Policy — Your Data, Our Responsibility

1. Introduction

7fbd ("we", "us", "our") operates the online casino and sports betting platform available at 7fbd.pro. We are committed to protecting the privacy and security of all users ("you", "your") who access or use our Platform. This Privacy Policy describes how we collect, process, store, share, and protect your personal data in connection with your use of 7fbd.

By accessing or registering an account on 7fbd, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not use 7fbd. This Privacy Policy should be read alongside our Terms and Conditions, which govern your general use of the Platform.

2. What Personal Data We Collect

7fbd collects personal data across five main categories. Each category serves a specific and necessary purpose related to delivering our service to players across Bangladesh.

3. How We Use Your Personal Data

7fbd uses the personal data it collects only for the following purposes. We do not use your data for any purpose incompatible with the reason it was originally collected without first obtaining your specific consent:

• To create and manage your 7fbd account, verify your identity, and authenticate your login sessions.
• To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records of all transactions on your account.
• To deliver the gaming and betting services on 7fbd, including live casino streams, sports betting markets, slots, and crash games to your device.
• To comply with our anti-money-laundering (AML) and KYC obligations, including verifying your age, identity, and the source of funds where required.
• To operate our responsible gaming programme, including monitoring gaming patterns that may indicate problem gambling and applying any deposit limits, time-outs, or self-exclusions you have requested.
• To send you service-related communications, including account notifications, security alerts, and — where you have opted in — promotional messages about relevant bonuses and offers available to Bangladesh players.

We periodically review the data we hold to ensure it remains accurate and relevant. Where data is no longer needed for its original purpose and no legal retention obligation applies, we securely delete or anonymise it.

4. Legal Basis for Processing

7fbd processes your personal data on one or more of the following legal grounds, depending on the specific purpose for which the data is used:

Contract Performance

Much of the processing we carry out is necessary to perform our contract with you — to provide the 7fbd gaming and betting service you signed up for. This includes account management, payment processing, and delivering game content to your device.

Legal Obligation

We are required by applicable law to carry out certain processing activities, including age verification, identity verification (KYC), transaction monitoring for AML purposes, and the retention of financial records for the legally required period. We cannot opt out of this processing, and you cannot request deletion of data we are legally required to retain.

Legitimate Interests

Some processing is based on 7fbd's legitimate interests, where those interests are not overridden by your own rights. This includes fraud detection, platform security, responsible gaming monitoring, and internal analytics used to improve service quality for Bangladeshi players.

5. Sharing Your Personal Data

7fbd does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and only to the extent necessary for the relevant purpose:

• Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — to facilitate deposits and withdrawals to and from your 7fbd account.
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) — to the minimum extent necessary to deliver game content and resolve technical disputes about game outcomes.
• Identity verification and KYC service providers — to confirm that you meet our age and identity requirements. These providers are contractually bound by strict data processing obligations.
• Regulatory and law enforcement authorities — where we are required by law to disclose information, including in connection with AML investigations, fraud investigations, or court orders.

All third parties with whom 7fbd shares personal data are required to handle that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

6. Payment Data and Financial Information

7fbd processes payment data in connection with every deposit and withdrawal on the Platform. When you make a deposit via bKash, Nagad, Rocket, or another supported method, the transaction is handled by the relevant payment provider's own systems. 7fbd receives a transaction reference and confirmation from the provider; we do not store your full mobile banking PIN or card CVV on our servers.

All financial transaction records — including deposit amounts, withdrawal amounts, dates, and payment method references — are retained for the period required by applicable financial regulations. These records may be accessed during a KYC review or an AML investigation. You may request a copy of your own transaction history by contacting our support team.

7. Your Data Rights

As a 7fbd user, you have the following rights over the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected].

8. Cookies and Tracking Technologies

7fbd uses cookies and similar tracking technologies on its Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, maintain your session, and understand how you use our Platform so we can improve it. By continuing to use 7fbd after being informed of our use of cookies, you consent to their use as described in this section.

Essential Cookies

These cookies are strictly necessary for the Platform to function. They enable core features such as maintaining your login session, processing transactions, and remembering your responsible gaming settings. These cookies cannot be disabled without breaking core Platform functionality.

Analytics Cookies

We use analytics cookies to understand aggregate usage patterns across the Platform — for example, which game categories are most popular with players in Dhaka, Chittagong, and Sylhet, and which pages generate the most support queries. This data is used in anonymised or aggregated form only and is never used to personally identify individual users.

Managing Your Cookie Preferences

You can manage or delete cookies through your browser settings at any time. Most browsers allow you to refuse new cookies, delete existing cookies, and be notified when a new cookie is set. Disabling non-essential cookies will not affect your access to the core gaming and betting features of 7fbd, but may affect the personalisation of certain Platform features.

9. Data Security

7fbd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encryption of sensitive data at rest, strict access controls limiting staff access to personal data on a need-to-know basis, regular security assessments, and secure server infrastructure.

While we work hard to protect your personal data, no internet transmission or electronic storage system is completely secure. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, 7fbd will notify affected users promptly and take all reasonable steps available to us to contain the breach and minimise its impact.

10. Data Retention

7fbd retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by law. In practice: account data is retained for the duration of your active account and for a minimum of five years after account closure; financial transaction records are retained for the period required by applicable financial regulations; communications with our support team are retained for up to three years; and anonymised analytics data may be retained indefinitely.

When your personal data is no longer required, 7fbd will securely delete or anonymise it so that it can no longer be associated with you. Where deletion is not immediately possible (for example, because data is stored in backup archives), we will isolate it from further processing until deletion is possible.

11. Children and Minors

7fbd is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data as quickly as possible and close the associated account. If you believe a person under 21 has registered an account on 7fbd, please contact us immediately at [email protected] so we can take prompt action.

12. Changes to This Privacy Policy

7fbd may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make a material change, we will update the Last Updated date at the top of this page and, where the change significantly affects your rights, notify you directly via your registered contact details.

Your continued use of 7fbd after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how we protect your information. The current version of this Privacy Policy is always accessible at 7fbd.pro/privacy-policy.

13. Contact Us About Your Data

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 7fbd has handled your personal information, please contact our support team by email at [email protected]. We aim to respond to all data-related enquiries within 72 hours Bangladesh Standard Time (BST, UTC+6). For requests to access, correct, or delete your personal data, we will respond within 30 days.